What To Consider When Deciding Between Voicemail And A Live Answering Service

In today’s modern world (and with the downturn in the economy), individuals and businesses are always looking for legitimate shortcuts that will save money, increase revenue, and save valuable employee time and energy to be used on the most important tasks. While some of these shortcuts can be helpful, others can actually end up frustrating clients and decreasing the amount of business that you currently have. When it comes to choosing between a live answering service and just using a voicemail during hours when employees will be out of the office, the choice can end up being a difficult one to navigate. Continue reading to learn more about the benefits of a live answering service and discover whether or not it might work to your advantage:

Consider Your Business

Before making the important decision, ask yourself a few important questions about your business:

  • What size is your business, and how many clients do you serve on an ongoing basis?
  • Do your clients normally only contact your business during regular business hours, or is there are a need for contact during off hours?
  • How many voicemails do you listen to each day, and how much time is spent reviewing and responding to them?
  • How many calls are missed daily during off hours that did not leave voicemails (and could business have been obtained from the caller if someone was there to answer the phone?)?

As you ask yourself these questions and begin to determine the answers, you will have a much better idea of what kind of service will be best used for your company. If valuable time and energy is being spent listening to an overabundance of voicemails daily, you may want to consider hiring a live answering service simply to free up the time of your employees. In the same way, if you only experience calls during your normal hours, you’ll likely want to stick with voicemail for the few stray calls that come through in the off hours.

The Money Factor

Of course, using a voicemail box is the cheapest of the two options– but it may not generate the most money in the long run. As any good business owner knows, meeting the needs of the clients you have is paramount to building a strong future for your business. An answering service with a real person to talk to who will address any needs can help to alleviate stress and build happiness from your clients. Additionally, customers who are frustrated with the lack of response to urgent needs may end up finding business elsewhere– so considering the needs of your clients can help to keep them happy, and in turn keep your revenue coming in strong.

Contact Phone Masters Ltd for information about voice service options for your business.

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How To Get Limited Free Phone Service If You Can’t Afford A Regular Subscription

Phones aren’t just there for chatting with friends, many times the ability to access emergency services through a phone is a matter of life or death. Fortunately, there are a few ways you can ensure you have phone access even if paying for a monthly service isn’t something you can do right now.

Emergency 911 Service

According to rules by the FCC, it’s required that all traditional phones be able to call 911 emergency services. This is the case regardless of whether you are currently paying for service on the phone or not. This means that if you have a cellphone that doesn’t have service on it, you should be able to call 911 on it anyway.

It also means that if you don’t have a cellphone, you can buy an analog phone for around $5 at a yard sale for use during emergencies. The operator will also often offer to connect a call to a different number for a few dollars per minute through a credit card charge if you really need it during a non-emergency.

There are also some charities at churches and other organizations that sometimes give away free older phones.


If you need more regular phone service in order to do things like find a job, there’s a government program out there called Lifeline that lets you do just that. In many cases they will actually give you a free cell phone as well.

In order to qualify, you have to have an income that’s no more than 135% of the Federal Poverty Guidelines. But if you do qualify, the program can potentially set you up with a third party service for free minutes per month, free text messages per month, and even free data per month depending on the program.

Since 1985 when the program started, the percentage of households in low-income areas that have phone service has gone from 80% to 92% though, so you can be sure that chances are good that you’ll get in if you fall in the income range.

If you want to sign up, all you have to do is visit the Life Line Support website which will give you a list of companies to contact for getting discounted or free service.

Going with one of these programs can be an effective way to get back on your feet again since many jobs won’t hire you unless you can list a phone number where they can contact you.

For more information, consider contacting a local phone service, like Dalton Utilities. They may be able to tell you more about these services, or discuss any available deals or payment plans that can help you have the phone access that you need. 

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4 Medical Marketing Ideas For Your Practice

Medical marketing involves more than running ads on television and radio and putting up billboards around town. You have to reach beyond these traditional methods to get the word out about your practice. Here are four ways you can attract new business and also ensure that you control the image of your practice. 

Focus on Your Practice’s Uniqueness

Of course, there are dozens of professionals in your area offering the same services as you. It is because of this, you need to set your practice apart from the competition. A great way to do this is to focus on what makes your practice unique. 

For instance, instead of just offering general care, market your practice as the go-to medical provider for blood pressure treatment. A gynecologist could focus on offering services to teenage girls and young adult women.

Reach Out to Potential Patients

It is important that your practice is well-represented at every medical event in your area. The more you participate at the events, the bigger your outreach is to potential patients. 

Medical events such as health fairs and charity driven events are a great way to get the word out. Offer free health screenings that focus on your particular specialty. For instance, you could offer free blood pressure screenings and risk assessments if you plan to market your practice as a high blood pressure focused business. 

Hold Giveaways

Most people love free stuff. Consider holding giveaways for special items each month. For instance, you could offer free stroke risk assessments every first Thursday at your practice. You could even give away free vaccinations to customers who meet certain criteria. 

Giving away the free items can help with word of mouth. More people will be driven to your business in an effort to score a freebie. Make sure you give your potential patients the best care and you could possibly turn them into lifetime patients. 

Create Newsletters

Each month, create a well-designed, informational newsletter that you can give out to potential patients. You can distribute them at health fairs and other medical events. Depending on your specialty, you might be able to leave them in areas frequented by people you are targeting. For instance, you could leave a newsletter focused on weight loss at gyms near you. 

There are many other creative ways that you can get the word out about your practice. In addition to using these tips, you can incorporate some of your own. Consider talking to a medical marketing expert, such as someone from MedNet Technologies, to help you find the best options for your practice.

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